Frequently Asked Questions

BUYER FAQ

What if a dress I want is not listed on your site?

New dresses are posted daily. Continue to check listings daily for any new additions.

What happens if I cannot reach the seller of a used wedding dress I'm interested in?

If you've tried to reach a seller by email but have not been able to contact her, please email us. We have additional contact information for each seller that we can use to help you reach her. Be sure to provide us with the details of the dress your are interested in to help us better identify the seller.

How are the prices determined?

Prices are set by the seller and are completely at his/her discretion.

How do I pay for a dress I find on MyWeddingDressforSale.com?

MyWeddingDressforSale recommends using a service like escrow.com to make payment on a dress. With escrow.com, you can be assured that you receive your dress and that it fits your specific requirements for quality.

Can I try on the dress I select before I buy?

Yes. Just inform the seller of your desire to try on the dress. If you are using escrow.com, you can try on the gown by having it sent directly to you. Or, if you are buying a dress in a city/area where the seller is located and there is a participating bridal salon available, you can try on the dress at a store under the watchful eye of an industry professional.

What if I need alterations and cleaning for a dress I buy. What do I do?

If you wish to have your recently purchased wedding dress cleaned, we encourage you to do research and find the most appropriate cleaner in your area. Contact local bridal salons for recommendations. As for alterations, MyWeddingDressforSale has a network of alterations professionals you can choose from who have agreed to offer you a 20% discount for buying your dress through our website. Just email us when the need arises.

What are Buyer Incentives?

MyWeddingDressforSale wants you to buy dresses of our sellers. And we have created a range of incentives to ensure that you do. We offer Buyer Rebate Opportunities of $100 for all Featured Dresses, Alterations Discounts, Dress Try-on arrangements, Consulting, and much more! There are a range of other expenses and details that have to be considered when buying a used wedding dress. The total cost often exceeds what the seller has the dress listed for. MyWeddingDressforSale works to ensure those costs are minimal so you can enjoy your dream wedding dress for less.

Can I return a dress I purchase on your website?

We encourage all buyers to use escrow.com when purchasing used wedding dresses on our website. This will ensure that you have the opportunity to try on the dress before fully committing to purchasing it. If it doesn't fit or you realize you no longer want the dress, contact the seller and make arrangements to have the dress returned immediately.